Plan Lender

GLOBAL LEAD CORP. CLIENT SERVICE AGREEMENT

Your use of Global Lead Corp.’s (“Provider”) services, including the services Provider makes available through this website (the “Site” or the “Provider Site”) or Global Lead App and any content (“Provider Content”) made available through this website (collectively the “Provider’s Services” or the “Services”) is governed by this Client Service Agreement (the “Agreement”). Please read the terms of this Agreement carefully before using the Services.

YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING OR USING THE PROVIDER SITE OR SERVICES, OR POSTING OR ACCESSING ANY CONTENT ON THE SITE OR THROUGH THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE, SERVICES OR PROVIDER CONTENT.

If You are using the Services on behalf of an organization, You are agreeing to these Terms for that organization and promising that You have the authority to bind that organization to these terms. In that case, “You” and “Your” will refer to that organization.

Provider’s Services 

Provider shall deliver access to all the tools and features included in your subscription plan.

You understand that the Provider shall always maintain ownership and control of the access to all data provided in relation to its services. You will retain full ownership of your content; the database and provider have no ownership and control, and you assume full responsibility of all content created by you. And declare to fully release The Provider of any responsibility for the use of the information set forth.

Package pricing and features are reflected below. 

Provider shall also provide You access to Provider’s proprietary system platform. 

Setup

The provider will complete all necessary integrations and initial configurations during the initial setup. Provider will deliver to You access to its proprietary platform. 

Support

The provider will provide access to support. The number of support hours included shall be determined by the specific package You select for purchase. Support requests should be submitted via email to info@globalleadlatam.com

Training

Provider will provide You access to training videos and tutorials to assist You in utilizing the Global Lead system. 

Pricing and Payments

Besides the monthly payment determined by the subscription plan You choose, there is a one-time set-up fee payment for single agents of $150.00, for Real Estate Teams of $250.00 for Brokerage companies $2,500.00 and for Lenders of $1,750.00 due upon execution of this Agreement. You understand that monthly payments must also be made for the term of this Agreement, the amount of which shall be determined by the specific package You select for purchase. 

Your failure to pay undisputed fees when due constitutes a material breach of this Agreement. If payment is not made within thirty (30) days of when it is due, Provider may, in its sole discretion, choose to do any or all of the following: (i) charge you a late fee on the unpaid balance at the lesser of one and one-half percent (1.5%) per month or the maximum lawful rate permitted by applicable law, rounded to the next highest whole month and compounded monthly; and/or (ii) suspend your access to the Services. Provider’s suspension or resumption of the Services does not limit or prevent Provider from pursuing all other remedies available.

Innovation Fee: At the time of annual renewal, Provider will apply a $150.00 fee to cover product innovations, enhanced services, and inflation (“Innovation Fee”). The Innovation Fee shall apply automatically upon any renewal of this Agreement and apply to all Services covered by this Agreement at the time of the renewal. The Innovation Fee will be applied to the Services fees including any additional fees incurred during the term. The Innovation Fee will be included in the annual invoice to Client due according to the payment terms set forth above.

 Initiation Plan $50/Month.

Scalable Plan $59/Month.

Entrepreneur Plan $75/Month.

Big Company Plan. To be priced upon request.

Lender Plan. To be priced upon request.

Package Upgrades and Downgrades.

You may upgrade your account to a higher plan by providing thirty (30) days’ notice to the Provider. 

Term and Renewal.

This Agreement shall begin on the date of execution and shall end twelve (12) months later unless terminated sooner pursuant to the Cancellation provisions in this Agreement. This Agreement will automatically renew for a term of twelve (12) months unless You notify Provider of your request to cancel at least thirty (30) days prior to the scheduled date of renewal. 

Cancellation.

Without limiting other remedies, Provider may at any time suspend, terminate, or refuse to provide you with access to Provider’s Services. In addition, Provider may notify authorities or take any actions it deems appropriate, without notice to you, if Provider suspects or determines, in its own discretion, that you may have or there is a significant risk that you have (i) failed to comply with any provision of this Agreement or any policies or rules established by Provider; or (ii) engaged in actions relating to or in the course of using Provider’s Services that may be illegal or cause liability, harm, embarrassment, harassment, abuse or disruption for you, Provider users, Provider or any other third-parties or Provider’s Services.

Without limiting any other terms of this Agreement, You may cancel your Global Lead system account prior to the twelve (12) month expiration date of this Agreement by providing thirty (30) days’ notice in writing of your request to cancel. You understand that a cancellation fee equal to two (2) months of Your monthly service charge will be charged to Your account and final balance in the event of cancellation prior to the expiration of the twelve (12) month term of this Agreement. You understand that upon termination of Your account with Global Lead, the phone line(s) utilized by Global Lead’s system will terminate and no longer be available for use by You or Provider. 

After any termination, you understand and acknowledge that Provider will have no further obligation to provide Provider’s Services and all licenses and other rights granted to you by this Agreement will immediately cease. Provider will not be liable to you or any third-party for termination of Provider’s Services or termination of your use thereof. 

UPON ANY TERMINATION OR SUSPENSION, ANY CONTENT, MATERIALS OR INFORMATION (INCLUDING USER CONTENT) THAT YOU HAVE SUBMITTED ON THE SITE OR VIA THE SERVICES WILL NO LONGER BE ACCESSIBLE BY YOU VIA THE SERVICES THEREAFTER. HOWEVER, PROVIDER SHALL CONTINUE TO HAVE A LICENSE TO UTILIZE THE USER CONTENT. THE PROVIDER WILL ALLOW YOU TO DOWNLOAD YOUR DATA BASE IN AN EXCEL OR ANY OTHER FORMAT.

Any suspension, termination or cancellation will not affect your obligations to Provider under this Agreement (including, without limitation, proprietary rights and ownership, indemnification, and limitation of liability), which by their sense and context are intended to survive such suspension, termination, or cancellation.

Refunds

No refunds shall be provided.  

Requirements

You understand that a separate active phone line is required to utilize the Global Lead System, and must be provided by You, and all costs associated with messages generated by You or the use by your carrier or any other provider such as WhatsApp, Meta, Google, Twilio must be paid by You and can and will be billed to you separately. You also understand that You cannot cancel the phone and data service linked to the phone line or the service, otherwise the provider may terminate Your access to the service. You also understand that, by using this phone line in the system the line can be banned, erased, deleted, blocked by your telecommunication provider, or any outside third party such as Google, Meta, WhatsApp, Instagram, LinkedIn, YouTube, TikTok, Facebook, or any other technology provider. 

License Granted by Provider

Provider gives you a personal, royalty-free, non-assignable and non-exclusive license to use the Entire provider system to you as part of the services provided to you by Provider. Please note that you may use all modules for internal business purposes only, and only in the manner permitted by this Agreement. You may not license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the services provided to You by Provider or the content provided by or on behalf of Provider through the services (the content) in any way, except as permitted by this Agreement.

No Warranties or Guaranties

You understand that Provider’s Services rely upon third-party platforms such as WhatsApp, Meta, Google, T-Line, Open AI, which creates certain risks. You understand that Provider makes no guaranties or warranties in relation to its services. 

You understand and expressly agree that your use of Provider’s Services is at your sole risk and that the services are provided “as-is” and “as available”. 

Provider, its subsidiaries and affiliates and licensors make no express warranties and disclaim all implied warranties regarding the services, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Without limiting the generality of the foregoing, Provider, its subsidiaries, affiliates and licensors do not represent or warrant to you that: (a) Your use of Provider’s Services will meet your requirements; (b) Your use of Provider’s Services will be uninterrupted, timely, secure or free from error, and (c) usage data provided through the services will be accurate at the time of Your use. Nothing in this Agreement shall exclude or limit Provider’s warranty or liability for losses which may not be lawfully excluded or limited by applicable law. 

Indemnification

You agree to defend, indemnify, and hold Provider, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with Provider’s Services, your access to or use of Provider’s Services or Provider’s content, or your violation of this Agreement.

Limitation of Liability

You understand and expressly agree that Provider, its subsidiaries, affiliates and licensors shall not be liable to you for any indirect, incidental, special, consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services or other intangible loss. These limitations shall apply notwithstanding the failure of essential purpose of any limited remedy. In no amount shall Provider’s liability to You exceed the amount paid by you for the services for the most recent three (3) months. 

Confidentiality

“Confidential Information” means any information disclosed by either party to the other party, either directly or indirectly, in writing, orally, or by inspection of tangible objects (i) that the disclosing party identifies as confidential or proprietary; or (ii) that reasonably appears to be confidential or proprietary because of legends or other markings, the circumstances of disclosure, or the nature of the information itself (for avoidance of doubt, neither party shall be required to identify information as confidential in order to avail itself of the protections set forth herein). The parties acknowledge that this Agreement and any Customer Agreement, order form, statement of work or other agreement between the parties referencing and/or incorporating these terms, and any other proprietary or confidential information provided to the other party constitute valuable proprietary information and trade secrets of Provider and you, respectively. Each party agrees to preserve the confidential nature of the other party’s Confidential Information by retaining and using the Confidential Information in trust and confidence, solely for its use as permitted and in connection with this Agreement, and by using the same degree of protection that such party uses to protect similar proprietary and confidential information, but in no event less than reasonable care. Each party will have the right to seek an injunction to prevent any breach or continued breach of this section. The receiving party agrees to promptly report any breach(es) of this section to the disclosing party. Notwithstanding the foregoing, Confidential Information does not include any information which (i) is now, or becomes, through no act or failure to act on the part of the receiving party, generally known or available to the public without breach of this Agreement by the receiving party; (ii) was independently developed, or otherwise acquired, by the receiving party without restriction as to use or disclosure before receiving such information from the disclosing party, as shown by the receiving party's files and records immediately prior to the time of disclosure; or (iii) is obtained by the receiving party without restriction as to use or disclosure by a third party authorized to make such disclosure.

TCPA Compliance

To the extent required by law and as applicable to the parties, the parties shall comply with the Telephone Consumer Protection Act, 47 U.S.C. § 227 (the “TCPA”) and the Telemarketing Sales Rule (the “TSR”). You will be solely responsible for complying with any messaging consent obligations under the TCPA and TSR in the course of accessing and using Provider’s Services. You are responsible for obtaining explicit consent(s) from any and all third parties (including your clients) to make calls, send and receive SMS and/or emails using the Provider’s Services. Provider shall have the same obligation to obtain third party consent for all parties from which it is directly obtaining their phone number(s). Each party is liable for, and shall indemnify, defend and hold harmless the other party from and against any and all damages, liabilities, judgments, fees, fines, costs and expenses (including reasonable attorneys’ fees) incurred by the non-breaching party arising from any claims, demands or legal actions made against it resulting from your breach of this section.

Ownership 

Provider’s Services and content are protected by copyright, trademark, and other laws of the United States and foreign countries. Except as expressly provided in this Agreement, Provider and its licensors exclusively own all right, title and interest in and to the Provider’s Services and Provider content, including all associated intellectual property rights. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying Provider’s Services or content. Provider claims no ownership interest in any Third-Party Materials and expressly disclaims any liability concerning those materials.

Trademark 

All trademarks, service marks, logos, trade names and any other proprietary designations of Provider used herein are trademarks or registered trademarks of Provider. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

Entire Agreement, Governing law, Severability, Non-waiver, Assignment

This Agreement constitutes the entire agreement between the parties relating to Provider’s Services and all related activities. This Agreement shall not be modified except in writing signed by both parties or by a new posting of this Agreement issued by Provider. If any part of this Agreement is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. The failure of Provider to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. Any waiver of any right or provision by Provider must be in writing and shall only apply to the specific instance identified in such writing. You may not assign this Agreement, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without our prior written consent. This Agreement and any action related thereto will be governed by the laws of the State of Florida without regard to its conflict of law’s provisions. 

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